Contact us.
Have questions or need help choosing a product? We can assist.
How we help
Product advice and recommendations
Orders, tracking, returns, exchanges
Wholesale or bulk orders
Press, partnerships, influencer inquiries
Contact us
Email : hello@garayburu.com or submit the inquiry form
Response times
Email: within 24-48 business hours
Thank you for choosing Garayburu Equestrian. We look forward to assisting you.
FAQs
How long is shipping?
Orders may take up to 14 days to ship. Have a question regarding shipping? Reach out to us via email : hello@garayburu.com
Refunds, Cancellations and Exchanges
Our current shop policy is : All sales are final. If anything arrives damaged in shipping, feel free to reach out to hello@garayburu.com within 24 hours of delivery so that we can assist you
Where are your products made?
We currently offer a curated selection of beauty essentials designed for the rider or any athlete. Each product is crafted in Riga, Latvia, with formulations and packaging that reflect both practical performance and elegant design.
Featured Rider-Friendly Beauty Items that are Ethically made, Cruelty Free, Cosmos Certified, ISO 22716:2007 Certified
Products that transition effortlessly from stable, pilates studio or gym to street.
Privacy Policy
Garayburu Equestrian (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website. Effective February 1 2026.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
Full name
Billing and shipping address
Email address
Phone number
Order details
Payment Information
Payments are processed securely through Squarespace’s integrated payment providers. We do not store full credit card numbers.
Automatically Collected Information
IP address
Browser type
Device information
Website usage data through cookies
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Share shipping details with third-party suppliers for dropshipping fulfillment
Communicate with you regarding orders or customer service inquiries
Improve our website functionality and customer experience
Comply with legal obligations
3. Dropshipping & Third-Party Services
Garayburu Equestrian uses third-party suppliers and fulfillment partners to ship certain products directly to customers. To complete your order, we share necessary information such as your name and shipping address with these partners.
We use Squarespace to host our website and process orders. Your data may be stored through Squarespace’s data storage systems and applications.
We may also share information with:
Payment processors
Shipping carriers (such as USPS, UPS, or FedEx)
IT and website service providers
These parties only receive the information necessary to perform their services.
4. Cookies & Tracking
Our website uses cookies and similar technologies provided by Squarespace to:
Enable website functionality
Remember your preferences
Analyze site traffic
You can adjust cookie settings through your browser at any time.
5. Data Security
We take reasonable precautions to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (United States)
If you are a U.S. resident, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
To make a request, please contact us using the information below.
7. Data Retention
We retain your order information for our records unless and until you request deletion.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact:
Garayburu Equestrian
Email: hello@garayburu.com
Business Location: United States
WEbsite disclaimer
Effective February 1 2026. The information provided by Garayburu Equestrian (“we,” “us,” or “our”) on this website is for general informational and commercial purposes only. By using this website, you agree to this Disclaimer.
1. General Information Disclaimer
All content on this website, including product descriptions, educational materials, blog posts, and images, is provided in good faith. However, we make no guarantees regarding accuracy, completeness, or reliability.
Your use of the website and reliance on any information is at your own risk.
2. Equestrian & Product Use Disclaimer
Garayburu Equestrian sells beauty products and equestrian-related products. Horseback riding and equine activities carry inherent risks.
We are not responsible for:
Injuries to riders, horses and third parties
Improper use of products
Failure to follow manufacturer instructions
Normal wear and tear or misuse of equipment
Customers are responsible for ensuring products are properly fitted, safely used, and appropriate for their intended purpose.
Always consult a qualified trainer, instructor, veterinarian, or professional before using equestrian equipment if you are unsure about suitability. Beauty products are not created for animal use. All tack items are sold in “as is” condition unless otherwise stated in their product description and are final sale.
3. No Professional Advice
Content on this website does not constitute veterinary, medical, legal, or professional advice. Any reliance on information provided is solely at your own discretion.
4. Product Representation
We strive to display product colors, materials, and details as accurately as possible. However, actual products may vary slightly due to monitor settings, lighting, or supplier variations.
As a dropshipping business, some products are fulfilled by third-party suppliers. Packaging, branding, or minor details may differ.
5. Limitation of Liability
To the fullest extent permitted by law, Garayburu Equestrian shall not be liable for any indirect, incidental, consequential, or special damages arising from:
Use or misuse of products
Website errors or interruptions
Delays in shipping or fulfillment
6. External Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.
7. Changes to This Disclaimer
We reserve the right to update this Disclaimer at any time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Disclaimer, please contact:
Garayburu Equestrian
Email: hello@garayburu.com
Location: United States
Terms and Condtion
Welcome to Garayburu Equestrian. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms.
If you do not agree, please do not use our website.
1. Use of Website
By using this website, you confirm that:
You are at least 18 years old or have parental consent
You will not use our products for unlawful purposes
You will not attempt to disrupt or interfere with website security
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Orders
We sell equestrian-related products through a dropshipping model. This means some products are fulfilled and shipped directly from third-party suppliers and when stock is on-hand, we ship directly to you.
We reserve the right to:
Limit quantities
Discontinue products at any time
Cancel orders if fraud or unauthorized activity is suspected
If we cancel an order, you will receive a refund.
3. Pricing & Payments
All prices are listed in U.S. dollars.
Payments are processed securely through Squarespace’s integrated payment providers. We do not store full payment card information.
We reserve the right to change pricing at any time without prior notice.
4. Shipping & Fulfillment
Orders may be fulfilled by third-party suppliers. Shipping times are estimates and not guaranteed.
Garayburu Equestrian is not responsible for delays caused by:
Carriers (USPS, UPS, FedEx, etc.)
Customs (if applicable in the future)
Weather or major events
Risk of loss transfers to the customer once the product is delivered to the shipping carrier.
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
We Currently are final sale
We reserve the right to deny returns that:
Show signs of use
Are damaged due to misuse or Are returned outside the return window
if an exception is made to our final sale policy.
Certain items (such as clearance or custom items) may be final sale.
6. Product Use & Assumption of Risk
Beauty products and Equestrian activities involve inherent risks. By purchasing and using our products, you acknowledge and accept these risks.
Garayburu Equestrian is not liable for:
Injuries to riders, horses, or third parties
Improper fitting or misuse of equipment or products
Failure to follow manufacturer guidelines
You are responsible for ensuring proper fit, safe use, and suitability of all products.
7. Intellectual Property
All content on this website, including:
Logo
Brand name
Product descriptions
Images
Graphics
is the property of Garayburu Equestrian and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Garayburu Equestrian shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:
Website use
Product use or misuse
Order delays
Technical errors
Our total liability shall not exceed the amount paid for the purchased product.
9. Indemnification
You agree to indemnify and hold harmless Garayburu Equestrian from any claims, damages, or legal fees arising from your misuse of the website or products.
10. Privacy
Your use of our website is also governed by our Privacy Policy on this page.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State in which Garayburu Equestrian operates.
12. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
13. Contact Information
For questions about these Terms, contact:
Garayburu Equestrian
United States of America